Contact Information

Effective Date: November 2025

Welcome to Prosperity Partners. These Terms of Service govern your use of our website and financial planning services. By accessing or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website or services.

Service Usage Terms

1. Acceptable Use Policy

When using our website and services, you agree to:

• Provide accurate and truthful information when contacting us or engaging our services
• Use our services only for lawful purposes and in accordance with these Terms
• Respect the intellectual property rights of Prosperity Partners and third parties
• Not attempt to gain unauthorized access to our systems or networks
• Not engage in any activity that could harm, disable, or impair our services

2. Permitted Uses

Our services are designed for:

• Individuals seeking professional financial planning guidance
• Learning about investment strategies and retirement preparation
• Accessing educational content about financial management
• Scheduling consultations with our licensed advisors
• Managing your ongoing financial planning relationship with us

3. Prohibited Uses

You may not use our services to:

• Provide false or misleading information
• Impersonate another person or entity
• Distribute spam, malware, or other harmful content
• Scrape or collect data from our website using automated means
• Violate any applicable laws or regulations
• Interfere with other users' access to our services

4. Service Access Requirements

To access certain services, you may need to:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Provide accurate contact and identification information
• Have the legal capacity to enter into a binding agreement
• Comply with applicable securities and financial regulations

Account and Access Terms

1. Client Relationship

When you engage our financial planning services, you enter into a professional client relationship with Prosperity Partners. This relationship is governed by:

• These Terms of Service
• Our engagement letter or service agreement
• Applicable Philippine securities and financial advisory regulations
• Professional standards of conduct for financial advisors

2. Account Security

You are responsible for:

• Maintaining the confidentiality of any account credentials or sensitive information
• Notifying us immediately of any unauthorized access or security breaches
• Ensuring the accuracy of information you provide to us
• Keeping your contact information current

3. Service Termination

Either party may terminate our service relationship with appropriate notice. We reserve the right to suspend or terminate services if:

• You breach these Terms of Service
• You provide false or misleading information
• Required by law or regulatory authorities
• We determine that continuing the relationship is not in either party's best interest

4. Multiple Account Policy

You should maintain only one active client relationship with Prosperity Partners. Multiple accounts may be subject to consolidation or termination.

Service Availability and Modifications

1. Service Uptime and Maintenance

While we strive to maintain continuous availability of our website and services:

• Scheduled maintenance may temporarily interrupt service availability
• Technical issues or emergencies may cause unplanned interruptions
• We are not liable for temporary unavailability of services
• Critical services will be restored as quickly as possible

2. Feature Availability

Our services and features:

• May vary based on your location and applicable regulations
• Are subject to availability and advisor capacity
• May be modified, updated, or discontinued with reasonable notice
• Are provided on an "as available" basis

3. Geographic Restrictions

Our financial planning services are primarily designed for clients in the Philippines and may not be suitable or available in all jurisdictions.

4. Service Modifications and Updates

We reserve the right to:

• Modify our service offerings and pricing
• Update our policies and procedures
• Discontinue services with appropriate notice to clients
• Introduce new features or services

Intellectual Property Rights

1. Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Prosperity Partners or our licensors and is protected by Philippine and international copyright laws.

2. User-Generated Content

When you submit information or content to us:

• You retain ownership of your personal information
• You grant us a license to use the information to provide services
• You represent that you have the right to share the information
• You will not infringe on others' intellectual property rights

3. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these Terms.

4. Copyright and Trademark Notices

Prosperity Partners, our logo, and related marks are trademarks of our company. You may not use these marks without our prior written permission.

Important Disclaimers

Please note the following important disclaimers regarding our services:

• Financial planning and investment advisory services involve risk, and past performance does not guarantee future results
• Our services are educational and advisory in nature and should not be construed as guarantees of specific outcomes
• You should carefully consider your financial situation before implementing any recommendations
• We are not responsible for decisions you make based on our advice
• Our website content is for informational purposes and does not constitute financial advice for any specific individual
• You should consult with tax, legal, and other professionals as needed for your specific situation

Questions About These Terms

If you have questions about these Terms of Service, please contact us:

• Visit our Contact page
• Email us at [email protected]
• Call us at +63 2 8637 4829

We will respond to your inquiry as promptly as possible.